Privacy policy
1. Introduction
This Privacy Policy explains how Avonlea Accounting Limited (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or engage with our services.
We are committed to safeguarding your privacy and complying with the UK GDPR and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.
2. Who we are
Business name: Avonlea Accounting Limited
Company number: 16879376
Registered address: 124 City Road, London, England, EC1V 2NX
Email: sarah@avonlea-accounting.co.uk
Data controller: Avonlea Accounting Limited
3. Information we collect
Information you provide directly:
- Name, email address, phone number
- Business or personal financial information provided for accounting services
- Documents uploaded or shared with us (e.g., invoices, receipts, bank statements)
- Enquiry form submissions or email correspondence
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and similar technologies
Information from third parties:
- HMRC, Companies House, or other regulatory bodies
- Accounting software providers (e.g. Xero, QuickBooks)
- Payment processors
- Referral partners (if applicable)
4. How we use your information
We use your information to:
- Provide bookkeeping, accounting, payroll, and related services
- Respond to enquiries and provide customer support
- Maintain accurate financial records
- Meet our legal and regulatory obligations
- Improve our website and service delivery
- Send updates or communications (only with your consent)
5. Legal basis for processing
We process your data under one or more of the following legal bases:
- Contractual necessity - to deliver our services
- Legal obligation - compliance with HMRC, Companies House, and financial regulations
- Legitimate interests - improving our services and website
- Consent - for optional communications or marketing
6. How we share your information
We only share your data with trusted third parties when necessary, including:
- Accounting software providers (e.g. Xero, QuickBooks)
- HMRC and other regulatory bodies
- IT and website hosting providers
- Professional advisers (e.g. legal, compliance, insurance)
- Payment processors
We do not sell your personal data.
7. Cookies & tracking technologies
We use cookies to:
- Improve website functionality
- Analyse traffic and user behaviour
- Enhance your browsing experience
You can manage or disable cookies through your browser settings.
8. Data retention
We retain personal data only for as long as necessary to:
- Deliver our services
- Meet legal, tax, and regulatory requirements
- Resolve disputes
Financial records are typically retained for six years, in line with HMRC requirements.
9. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion (where legally permissible)
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise your rights, contact us at sarah@avonlea-accounting.co.uk
10. Security
We take appropriate technical and organisational measures to protect your data. While we work hard to safeguard your information, no online transmission is completely secure.
11. Links to other websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Avonlea Accounting Limited
Email: sarah@avonlea-accounting.co.uk
Address: 124 City Road, London, England, EC1V 2NX